FIRST DATA INDEPENDENT SALES Services Portfolio

FIRST DATA INDEPENDENT SALES Services Portfolio

Whether you are a new business or looking to expand an existing one, FIRST DATA INDEPENDENT SALES can increase your payment options.

Our services let you multiply your sales; accept credit cards, debit cards and checks; expand your customer base; and increase your cash flow. First Data Independent Sales provides a wide range of value-added and cost-effective products and services.

FIRST DATA INDEPENDENT SALES Services Portfolio		CUSTOMER SUPPORT
	Process All Cards Accept all major credit cards including MasterCard^® and Visa^®, ATM/debit cards, American Express^®,Diners Club ^SM, Discover®Network, and JCB^SM	Merchant Support FIRST DATA INDEPENDENT SALES supports its merchants 24 hours a day, 7 days a week, in more than 140 languages and dialects.
	Accept Checks Check processing provides merchants an additional way to accept noncash payments from customers.	View your account activity online Mymerchantoffice.com (MMO) is FIRST DATA INDEPENDENT SALES’s dedicated Web site that allows our merchants to access their merchant account information online, 24 hours a day, 7 days a week.
	Process credit cards over the telephone TeleCharge® provides bankcard processing from any touch-tone telephone, without the need for a point-of-sale terminal.	Access technical support for your equipment The POS Help Desk assists merchants with their point-of-sale inquiries and equipment processing issues.
	Merchant rewards The FDIS Merchant Club offers many value-added benefits to merchants who join.	Access support for your secure payment gateway The Technical Support Department assists merchants with their First Data Global Gateway^SM, other Internet gateways, and processing software.
	Accept purchasing cards from your corporate customers Increase customer loyalty and achieve preferred- provider status by accepting purchasing cards and offering business-to-business processing solutions.	Access account information by telephone Interactive voice response (IVR) allows merchants to access their deposit history, order merchant statements and connect to the voice authorization center. This system also allows merchants to request that their reports are faxed or mailed.
	Protect yourself from fraud State-of-the-art online payment gateways, such as the First Data^SM Global Gateway, enable merchants to process transactions securely over the Internet.
	Reduce loss due to fraud FIRST DATA INDEPENDENT SALES’s Loss Prevention department reduces merchants’ risks of fraudulent credit card transactions by monitoring merchants’ daily transaction activity.
	Reduce chargebacks The Chargback and Retrieval Department assists in the defense of merchants’ rights and verifies that MasterCard^® and Visa^® dispute resolution guidelines are met.

Services by Cardservice International.

The FIRST DATA name, trademark and logo are owned by First Data Corporation. All other trademarks, service marks and trade names referenced in this material are the property of their respective owners. The First Data Independent Sales Agent Program is operated by Cardservice International, Inc. Cardservice International, doing business as First Data Independent Sales (FDIS), is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA. American Express requires separate approval. FDIS Ventura County is an independent agent for Cardservice International.

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