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FIRST DATA INDEPENDENT SALES POS HELP DESK
 FIRST DATA INDEPENDENT SALES merchants can always rely on representatives from the
POS Help Desk to answer questions about their point-of-sale (POS)
processing equipment, 24 hours a day, 7 days a week, in more than
140 languages and dialects.
New FDIS merchants can call the Help Desk for training instructions
and assistance to operate their POS processing equipment, and all
merchants can call when they need a terminal downloaded with a processing
application.
When merchants encounter a terminal challenge, the Help Desk troubleshoots
the issue and, in most instances, can fix it over the telephone. If
necessary, the POS representative sends replacement equipment the
same day.
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